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Adding variables for templates in RetailCRM
1. First of all, you need to add template Settings - Chat Templates - Add 2. Choose template 3. Select option for your variable and press Add
How to set up Autoreply in RetailCRM.pro \ Simla.com
In this tutorial, we'll show you how to create an auto-reply for clients1. To set up autoreply you need to install "Bot Distributor" Go to the "Settings" => "Marketplace" => "Bots"=> "Bot Distributor" 2. Choose "Bot Distributor", сheck the box "Activity" an...
Sending templates from Simla
In this manual you will learn how to send templates from a customer card1. First of all, you need to go to the Settings => Templates = > Chat templates 2. After that you need to choose a template and activate it 3. After this you need to go to the Sales = > ...
WhatsApp Business API for Kommo: Installation and sending the first message.
Step by step instruction 1. Go to the Settings => Integrations 2. On the search field write "ChatArchitect" and press "Install" 3. On this step fill in your APP ID and APP SECRET, that we sent you after the end of connection, then press "Save" button 4. Wr...
File formats you can add to Salesbot
At the moment, adding files of the following formats is available: .png, .jfif, .pjpeg, .jpeg, .pjp, .jpg, .bmp, .dib, .webp, .m4v, .mp4 - the bot supports all video formats that can be choose to send
Disable link shortening in Kommo.com \ amoCRM.com
For templates to work correctly, you need to disable link shortening in amo.To do this, go to Settings => Chats and Messengers => toggle off "Shorten links"
How to make independent salesbots for several WhatsApp numbers on one Kommo account \ AmoCRM.com
As a result of following all points of this instruction:- See live examples of creating bots in Kommo / AmoCRM.com- Learn to make independent salesbots for several WhatsApp numbers on one account. Step by step instruction 1. Adding a new number for the second...
How to Hide agent information on Bitrix24
Bitrix24 automatically adds agent's name to your message when answering via "Open Channel", disrupting correct work of templates. To disable this feature, you have to:1. Open the "contact center" section. Type "contact center" in the search bar at the top and ...
WhatsApp Business API for Bitrix24: Installation and sending the first message.
Step by step instruction 1. Go to Bitrix24 Market (1) 2. Click on the “Search” field and type “whatsapp” (1). Find our app “WhatsApp Business API” (2) and click on it. 3. In the appeared window check the correct developer - ChatArchitect.com (1) and click th...
Creating robots and sending template messages through them to Bitrix24
1. Go to the "Deals", then "Automation rules" 2. Press "Create" 3. Choose stage, then Customer communication => Send SMS to customer 4. Find our bot, click "Change". In the list of providers, select our integration, in the text field, enter the text of the...
Simple Bitrix24 automation based on client message
In this guide, we will implement the next scenario: On incoming client message, the trigger moves the lead to the "Ask client" stage -> CRM automatically sends a message template to the client (lead) with text and two buttons (Invoice and Support) -> If a clie...
Sending template messages via Bitrix24
1. Sending template messages from Open Channels.Just copy the template from our application https://app.chatarchitect.com/ and paste it into the Open Lines chat 2. Sending messages from the SMS centerFrom deals\contacts go to SMS, from there we send the text ...
WhatsApp for Google Sheets initial configuration
1) Press the button to open the script form on the right Enter the APP KEY and APP SECRET you received from ChatArchitect.com Press Save 2) The script will create new tabs at the bottom. Open the Main tab. Enter a number and a text. The script will send this ...
Sending messages via Zoho
1. First, we go through the registration using the link cliq.zoho.com. 2. After registration, use the link https://cliq.zoho.com/installapp.do?id=4352 to download our integration, click Install 3. Then click "Grant access" 4. Press "Accept" 5. Next, enter ...
WhatsApp for HubSpot
HubSpot is a specially developed system for your business that gives you the ability to send emails, communicate directly with customers, keep track of company data.Connecting HubSpot and ChatArchitect synchronizes your contacts and speeds up the process of in...
Initiation via HubSpot
1. Go to the tab Conversations - Email - Compose 2. In the window that opens, fill in the dataTo: phone number you are sending to + @em7741.chatarchitect.comFrom: DO NOT CHANGESubject: RE: whatsapp + WABA number 3. Click "Send". A message will appear indicat...
WhatsApp for Everbridge installation manual
Step by step instructionOpen Settings. 2. Select “Everbridge Open” section, then “Response Subscriptions”, and then “Webhooks”. 3. To create a new webhook, click “New Webhook”. 1) Fill in “Name”; 2) Fill in “Callback URL”: https://wa.chatarchitect.com/everbr...
WhatsApp Business API for Microsoft Teams: Installation and sending the first message.
Installation guide 1. First of all you need to choose a team where do you want to use our app, press “more option” and after that “manage team” 2. Go to the “apps” => “upload an app” and upload a file that we sent to you 3. Upload a file that we will sen...