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"Customer service window" - 24 hours from the moment of receiving the last message from the client.If a client starts a WhatsApp conversation, no consent or templates are required within the "Customer service window".Messages that you send to the client outs...

The client is active if he sent you a message in this calendar month or you sent him;The number of received or sent messages is not counted in the tariff;The number of your operators is not counted in the tariff;The total number of subscribers per number is no...

Customer relationships are built through conversations Relationships are about more than a single message. That’s why our rates are per 24-hour conversation session to enable businesses to provide the fast and conversational experiences customers want.Effectiv...

WhatsApp Business Platform: Current Rates Effective July 1, 2025 We charge for all messages that a company sends to its customers. Fees are only charged for messages that are successfully delivered. Fees are charged based on the following factors: Message reci...

Verification of Facebook Business Manager How to create Facebook Business Manager 1. Log into your personal Facebook account and create a Business Manager account, follow the link https://business.facebook.com/overview and click the “CREATE ACCOUNT” button, a ...

0) Continue with Facebook 1) Continue 2) Choose Business portfolio and choose "Create a WhatsApp Business account" 3) Fill in all information and press "Next" 4) Choose "add a new number" and fill in number that you want to connect 5. Verify number by usi...

If your request for WABA is rejected by WhatsApp, this might be because the Business doesn't comply with WhatsApp commerce policy.​For further investigation request you to confirm/share the below details:1. Your Business Use Case and vertical.2. Business Websi...

We will raise an appeal to WhatsApp for the same but for this we will require a few details for the pointers mentioned below so that we can submit it to WhatsApp for requesting an Official business account for your App. i) Title: ____________________________...

Any number of any country. Mobile, landline, toll-free. We don't offer phone numbers, but you can use our partner service: https://zadarma.com/en/?ref=b701d6d65fea82b62c294d77417b02c5

Display Name Guidelines All display names should have a relationship with your business and should not violate WhatsApp Commerce and Business policies. Having display names compliant with our guidelines is required to send messages using the WhatsApp Business ...

On October 30, Meta updated the criteria for all existing template categories, below we provide examplesMarketing templates Marketing templates are our most flexible. They can enable businesses to achieve a wide range of goals, from generating awareness to dri...

Message Template Category Guide Valid from July 1, 2025 Template Category Guide We would like to go into more detail about the categories into which we can divide message templates. Message templates fall into the following categories: Marketing – Help c...

Templates sending changes from August 1, 2025 From August 1, 2025, the procedure for sending templates via WhatsApp Business API has changed. Now all templates are sent together with the ID (only you will see it, your clients will not)If you use our integratio...

Messaging Limits Messaging limits are the maximum number of messages you can send to unique WhatsApp user phone numbers, outside of a customer service window, within a moving 24-hour period. By default, new business phone numbers are limited to 250, but this l...